FAQ
FAQ
When will my order arrive?
Processing normally takes 1–2 business days and standard US transit normally takes 4–6 business days.
How do I track an order?
Tracking information is sent after shipment.
Can I change an order?
Contact us promptly before shipment; we cannot guarantee changes after dispatch.
How do returns and refunds work?
Eligible returns and exchanges may be requested within 30 days of delivery. Approved refunds are returned to the original payment method within 10 business days.
What if an item is damaged or incorrect?
Contact us with order information and photographs so we can help.
Which payments are supported?
Available payment methods are shown in secure checkout.
Lava Lamp
Email: Support@Lavalama.shop
Phone: (417) 915-2579
Address: 464 2nd St, Ann Arbor, Michigan, 48103, US